Specialized Virtual Assistant
Services for Insurance Brokers & MGAs
Insurabelle connects you with trained virtual assistants who know insurance. Submissions, SOVs, loss runs, policy checks, day-to-day operations - we handle the desk work so your team can focus on placement and growth.
founded by an underwriter
Over 8 years of deep
underwriting experience.
Insurabelle was built by someone who has sat on both sides of the desk. We understand the pressure of a growing submission queue, the cost of a misfiled endorsement, and the difference between a clean SOV and one that will get kicked back.
Technical Risk Assessment
Every VA is trained in real underwriting workflows - not just data entry. They read coverage forms, spot exposure gaps, and know what carriers are looking for.
Carrier-Ready Output
We don't just process files. We prepare them so they land clean on the carrier's desk. That means fewer questions, fewer re-submissions, faster bind times.
E&O-Conscious Workflows
Every check, every policy comparison, every schedule is handled with E&O prevention built in. If something looks off, we flag it before it becomes a problem.
the real problem
Technical talent is retiring.
The desk work isnt.
A lot of experienced underwriters and account techs are retiring. Meanwhile, submission volumes are climbing and carriers want cleaner data than ever. Hoping your team will just absorb the extra work? That model is broken.
Submission backlogs
Submissions come in faster than anyone can touch them. Emails pile up, ACORDs sit waiting, and brokers end up chasing status updates instead of writing new business.
Messy SOVs
Every carrier wants schedules in a different format. Reformatting SOVs by hand eats up hours and mistakes slip in that mess up your models.
Hidden E&O exposure
One unchecked policy or a misfiled endorsement can create real liability. Most shops only catch these after the binder is already bound.
The Grey Wave
The most experienced people in the business are retiring. The knowledge walking out the door leaves a gap that one junior hire just cant fill.
four ways we help
How we support your desk
Our team is made up of people who have worked in insurance. They know the forms, the systems, the shortcuts. You can start small with one desk or bring us across the whole operation.
01
Pre-Underwriting & Triage
Stop the submission logjam.
Let's clear out that submission backlog. We log, sort, and prep every incoming submission so your underwriters only see files that are ready to go.
Submission Clearing
We log every submission within 24 hours and route it to the right person. No more wondering what's sitting in the inbox.
Risk Triage
We pre-screen each submission against your appetite, flag anything missing, and prep the ACORDs so your team can get straight to underwriting.
SOV Scrubbing
We clean up messy property schedules so they actually work. Location IDs, TIV splits, occupancy codes - reformatted, checked, and ready for your modeling tools.
02
Technical Analytics
Turn claims data into clarity.
Those giant claims PDFs with pages of noise? We pull out what matters so you can price, quote, and renew with confidence.
Loss Run Summaries
We dig through 50-page claims PDFs and pull out the numbers that count: paid, reserved, incurred. You get a clean summary your models can actually read.
Renewal Prep
We spot the problems 90 days before renewal: missing loss runs, expiring certificates, coverage gaps. Your renewal list arrives clean and ready to go.
03
Policy Quality Control
Catch errors before they become E&O claims.
We check every issued policy against the binder before it binds. One missed endorsement can turn into a claim. We catch that before it leaves your desk.
Policy Checking
We compare every line of the issued policy against the binder and the quote. If something doesn't match, we flag it before delivery.
Slip & Quote Drafting
We draft clean, MRC-compliant slip language and quote templates. Consistent formatting, accurate terms, ready for the carrier.
04
General VA & Agency Operations Support
The day-to-day stuff that keeps the agency running.
Most agencies start here. Let us handle the daily workflow and see how it feels to have reliable, insurance-savvy support. Once you see what we can do, you can scale us into the deeper technical work. Or keep us as a full-service operations layer alongside the bench.
General Administrative Support
Data entry, keeping your CRM clean, organizing files, updating systems. The stuff that needs doing every day but never makes it to the top of anyones list.
Executive Support
Calendar management, email triage, and correspondence for agency principals. Handled with discretion so you can focus on the big decisions.
Customer Service
Phone, email, and portal support for your clients. Policyholder questions, certificates of insurance, basic servicing - handled promptly and professionally.
by the numbers
The bench in practice
book a discovery call
Want to see how this works?
Tell us which parts of your desk are stretched. We will put together a plan that fits how you work and what you can spend. No minimums, no long-term contracts.
No pressure. We will show you what we can do with a real sample of your desk work.